USER GUIDES
Everything you need to run
GEMS.
Guides, references and answers for GEMS CRM, HR, ERP and
E-Commerce — everything you need to run your business on one platform.
- Single Sign-On
- Platform Onboarding
- Data Migration
- API Access
Browse by product
7 modules
GEMS HR
Employees, payroll, leave and attendance.
- Onboarding a new employee
- Employee Directory
GEMS ERP
Accounting, inventory, manufacturing and procurement.
- Creating a sales invoice
- Stock reconciliation
GEMS CRM
Leads, deals, pipelines and customer communication.
- Managing the sales pipeline
- Email & call logging
GEMS eCommerce
Online store, catalog, orders and payments.
- Setting up your storefront
- Syncing store inventory
Getting Started
Set up your account, users and first workspace.
- Introduction
- Account Setup
Developer & API
REST API, webhooks, scripting and integrations.
- Authentication & API keys
- Webhook events reference
Release Notes
What's new in GEMS — see every change.
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Still stuck?
Reach our support team — typically replies within a few hours.